Privacy Policy
Pratra Travel Technologies or Pratra is committed to safeguarding your personal information and respects every individual’s right to privacy. This Privacy Policy outlines the way we handle your personal information when you visit our website regardless of where you are accessing it from and how your rights and the law, by itself, are designed to protect you.
Who we are and other information
The goal of this privacy statement is to inform you how Pratra uses any personal data obtained from you through our website including information that you submit there. We don’t gather information from children and the website is not meant to cater to them.
Before you access our website, you must read this privacy policy carefully and other fair processing statements that are provided when we collect information from you or process your personal information.
This privacy policy provides supplemental information alongside other notices and privacy statements and is not meant to override them.
Pratra (“we”, “us”, “our”, “Pratra”) control your personal data and are responsible for the same.
Contact Details:
If you have any queries pertaining to his Privacy Policy, please reach out to:
Pratra Travel Technologies Inc
50 California Street,
Suite 1500,
San Francisco, CA 94111, USA
Phone : +1 415 449-7890
While you do have a right to complain at any time, to the regulatory authorities responsible for data protection, we would also like to deal with the issue before you approach any federal bench.
Your duties and modifications to this privacy policy
We regularly keep a check on our privacy policies. This may be considered as the latest version and any historic version of this document can be obtained from us after a written request. Nevertheless, it is also important that we hold the accurate data about you, it is up to you to keep us informed of your most current details or any changes in data during your relationship with us.
Links to third party sites
Plug-ins, links and programs to third party websites may be found on this website. It is possible for third parties to collect or share information about you, when you click on those links or enable such connections. These third-party websites are not under our control and their privacy policies are not our responsibility. It is best that you go through a third party website’s privacy policy before you visit.
Data Collection
Any information that is used to identify an individual is called personal data or personal information. It excludes information that has been anonymized or anonymous data. Various types of personal information and data may be collected, used, stored and transmitted by us. These can be broadly categorized as follows:
- Contact information consisting of names, addresses, email IDs and phone numbers
- IP or Internet Protocol addresses, browser types, plugins, time zone settings, operating system versions and other technical data including details of various devices that you use to access the website
- Profile information inclusive of purchases, orders, comments and survey results
- Data usage revealing access to products, services, and websites
- Saved user preferences for receiving marketing communications as part of our marketing and communications exercise
For several reasons, we also collect, share and use aggregated data such as statistical, and demographic information. Although such data is derived from your personal data it may not be legally regarded as personal since this may not identify you directly or indirectly. However, if we combine this aggregated data with data gathered about you, then it allows us to directly or indirectly identify you and in such a case, we will treat this aggregated data as personal data according to this privacy policy. We do not collect any Special Categories of Personal Data about you, including race, ethnicity, philosophical beliefs, religion, political opinions, information about your genetics, health or biometric data, or trade union membership. We also do not collect information about criminal offences and convictions.
While we collect personal data by law and as outlined in the terms of contract, users must imperatively provide us with the information when requested. If not done so, we may not be able to enter into an appropriate contract with you, and we might not be able to provide you with the required goods and services. In such a case, we will keep you notified about the cancellation of product or service.
Methods of collecting personal data
We gather personal data in various ways:
You directly interact with us to provide us your identity and contact data through forms duly filled or correspondence sent through post, phone, email or otherwise. This includes all personal data when you apply for or subscribe to our products and services.We also use automations and integrations to collect data. Technical data about browsing patterns, equipment you use and other computer-based actions are captured by us using cookies, server logs and other technologies. Third party and publicly available resources may also be used to collect data about you. We receive technical data from Google based within or outside the USA, advertising networks like Google Ad Words also based within or outside the USA and search information providers such as Bing and Google based within or outside the USA.
Transactional and financial data will be collected from technical payment and delivery providers based within the USA.
Using your personal data
Typically, we use personal data to the extend and as the law allows us to do so. Your personal data may be used to enter into a contract or for our or a third party’s legitimate interest where your interests and fundamental rights are not overridden. We also use and share your personal data if there are any legal obligations involved.
We do not require any consent on a legal basis to collect and use your data. However, we do gather such a consent before sending any direct marketing communication via text or email. You can contact us at any time, to withdraw your consent.
- Furthermore, here are some purposes for which we might use your personal data:
- New customer registration
- Deliver your order
- Manage your fees, payments and charges
- Collect or recover money
- Provide notifications about changes (for instance) to our privacy policy or terms and conditions
- Ask you to take a survey or review
- Protect our business and the website including data analysis, troubleshooting, data reporting and hosting, systems maintenance and support
- To provide you with relevant advertisements, website content, understand or measure the effectiveness of marketing and advertising delivered to you
- Improving our website, products and services, customer relationships and experience by using data analytics
- Making relevant recommendations to you about our goods and services that might interest you
We might share your personal data for third party marketing purposes, for which we will obtain a consent from you. You may also opt out from subscribing to our or third party’s marketing messages by contacting us at any time. However, we will continue to collect your personal data in various ways even if you unsubscribe or opt out from marketing links and messages.
Cookies
Cookies are files that are saved to the hard drive of a user’s computer to track, store and gather information about the way users interact and engage with websites. We commonly use cookies on our website to enhance user experience. You can configure your browser to reject all cookies and set it in a way that you get alerts when websites use cookies. Some portions of the website may malfunction or remain inaccessible if you disable or reject cookies. Users are urged to take appropriate action if they would wish to block or allow cookies on their browser.
Disclosure of personal data
Your personal data may be shared with external third parties or to whomsoever we choose to transfer, sell or merge our business and our assets. In the event that the company changes hands in any manner, the new owners will get access and continue to use your personal data as described in this privacy policy. Your personal data, however, is not willfully provided to third parties for their own purposes.
Pratra’s organizations globally may have access to your personal information across several countries. For more information about how we transmit your personal data worldwide, please contact us.
Data Security
All necessary security measures have been taken by us to safeguard your personal data against unintentional loss, disclosure, alteration or any other use of your personal information. Additionally, your personal data is accessed by agents, contractors, employees and other third parties who have a business need to access your personal information. Bound by a confidentiality obligation, they act according to instructions issued to them while processing your data.
For any personal data breach, we have put certain procedures in place where we will notify you or any regulator of such an incident only if we are legally required to do so.
Data Retention
Your personal information will be retained by us for as long as it is necessary to fulfill purposes for which it was originally obtained. This also includes meeting any obligations as imposed by the law, taxes and regulations, accounting, or reporting needs. We might retain your information for a longer period of time if we have reason to believe that there is a prospect of litigation or a complaint. The period of data retention may depend upon the sensitivity, nature and amount of data, its disclosure, potential risk due to unauthorized use, and the purposes for which we are processing the information.
Modification and correction of data
We hold personal data in strict confidence. To correct, erase, transfer, access, transfer or withdraw consent to sharing, please contact us after providing all identifications.
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